Letter from the President July 30,2020

DR Families

In recent weeks, we have made many adjustments to our reservations process to better utilize the pool capacity.  Last week, the Board also made the difficult decision to cancel the August / September memberships for this season.  Although this was a very tough call, the Board felt this was necessary to avoid adding demand to our already overstretched pool capacity.

Because there are still members who have not been able to get reservations, we will be making some additional changes that will go into effect on August 2:

  • Members are allowed 3 advanced reservations per week:
    • ONE reservation, in total, per person per day.
    • This can be either a family FSS reservation OR an individual Lap Lane/Early Bird Shallow End reservation.
    • Any Family who reserves an FSS spot for a given day, may not also make an individual reservation for that same day, even if that individual member did not attend the FSS swim.
    • FSS reservations are for families of two or more, at all times.Example 1, if you book an individual lap lane for even one member on your account then you cannot also book an FSS reservation on the same day.Example 2, if you book an FSS reservation then no other member on your account can book an individual lap lane for that day.
  •  revised 8/7/20 Day of Reservations
    • After you have used all of your advance reservations, any available “day of” slot may be booked ONE HOUR before that reservation begins. This includes Early Bird lap swim hours.
  • EB lap swim will revert to fewer 45 min spots and mainly 30-minute spots so that staff can spend more time to properly clean.

Things to remember

  • Wading pool reservations are for families with small children under the age of 6, and they are required to stay in the wading pool area.
  • Masks must be worn at all times inside the facility (except while in the pool water or while seated in a chair).
  • Please maintain 10 feet of distance from staff as much as possible. Mask are required to speak with a staff member.
  • The lifeguard on the stand is not allowed by the VDH to address any COVID 19 problems; please speak with the manager on duty.
  • Individual lap lane / EB shallow end reservations are per person.
  • Family FSS reservations are for all members on your account.  A minimum of two members are required to attend.
  • Two No-shows for the season will automatically delete all your reservations for all members in your family.
  • Cancellation of reservations for Early Bird hours must be done before 9pm the night before
  • Canceling must be done at least one hour in advance or it will be a considered a NO-SHOW

Those that do not follow the proper protocol will be subject to inactivation of your account. We know that the vast majority of you are doing your best to follow these rules. Please be considerate of all other members and cancel in advance.  In most cases, someone else will be waiting to take that spot.

Finally, to ensure the safety of all our members, we have added a link to report any COVID 19 symptoms and/or confirmed diagnosis for our membership.  Please email COVID19reporting@drra.org.

Best Regards,

Bob Hutchison
President, DRRA